Kyli [Does My Hair] adheres to a strict 24-hour cancellation policy. We understand that unforeseen circumstances may arise, and we may waive cancellation fees on a situational basis. However, please be aware that we may need to reschedule your appointment at least two weeks after the cancellation. To ensure adherence to this policy, we require a credit card on file or a paid retainer when booking your appointment.

If you need to cancel or reschedule for a non-related illness with less than 24-hour notice, a fee of 50% of the service price may be charged. Failure to attend a scheduled appointment will result in a charge of 100% of the service price. We value our time, and last-minute cancellations prevent other clients from booking during that time slot.

Please feel free to reach out to us through your Vagaro account or by calling or texting to cancel your appointment.

Brazilian Blowouts, Hair Color Corrections, Lash services, and appointments lasting 3 hours or longer require a non-refundable 50% retainer at the time of booking. This retainer will be applied to the cost of your service.

If you arrive after your scheduled appointment time, we may request that you reschedule. We strive to accommodate your services within the remaining time slot whenever possible.

Thank you for respecting our policies and procedures for Kyli [Does My Hair].

For any questions or concerns about your scheduled or received services, please reach out to us. While we do not offer monetary refunds for hair services, we are happy to adjust the original service if necessary. Requests for hair color or haircut adjustments must be made within seven calendar days of the initial appointment.

Please note that all retail sales are final, and gift cards cannot be returned or redeemed for cash.

At Kyli [Does My Hair], we uphold stringent safety measures to protect our guests and staff. Our salon and equipment are thoroughly disinfected before and after each appointment, and all linens and towels are laundered in a sanitized setting. Handwashing is practiced after every service, break, or meal.

Please arrive with clean, product-free hair for the best results. Curly cuts should arrive with their natural curl pattern to ensure a tailored cut.

Upon arrival, please call or text the salon, wash/sanitize your hands, and refrain from bringing guests or children unless they have an appointment. We accept various payment methods, including Vagaro Pay Later for installment payments.

We kindly ask that you arrive on time for your appointment and limit personal belongings. Please respect the salon's etiquette by following our guidelines and service expectations. At Kyli [Does My Hair], we strive to provide a 5-star experience and ensure you leave feeling fabulous. We appreciate your cooperation and look forward to pampering you at Salon 225.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any information collected may be used to personalize your experience, improve the website, enhance customer service, process transactions, administer contests, and send order updates and occasional company news via email. Your information will not be shared without consent.

How do we protect your information?

We use many security measures to keep your personal information safe when you place an order or access your data. This includes a secure server and encryption for sensitive information, which is only accessible to authorized personnel. We do not store sensitive information after a transaction.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the sites or service provider systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site, you consent to our privacy policy. Changes to our Privacy Policy. We will post those changes on this page if we decide to change our privacy policy.